Frequently Asked Questions
Everything you need to know about shopping Surplus City Liquidators.
What kind of products do you sell?
We specialize in high-quality home improvement surplus, including flooring, cabinetry, lighting, and plumbing fixtures, all sourced from major retailers and manufacturers at a fraction of the cost.
How do you offer such low prices?
As liquidators, we buy overstock, closeouts, and discontinued lines in bulk. This allows us to pass significant savings directly to our customers while maintaining high standards of quality.
Is there a warranty on your products?
Most items are sold in brand-new condition, though some may be discontinued models. While manufacturer warranties vary, we guarantee that all items are functional and as described upon arrival.
How is shipping calculated for large items?
Shipping for oversized items like cabinets or flooring is calculated based on weight and destination. We offer both standard freight and local pickup options at our warehouse locations.
What is your return policy?
We accept returns on most items within 30 days of purchase, provided they are in their original packaging. Please note that a restocking fee may apply to large freight shipments.
Do you offer bulk discounts for contractors?
Yes, we frequently work with contractors and property managers. If you are looking to purchase in large quantities, please contact our sales team for custom volume pricing.